Privacy Policy for Quite Flawless Cleaning Services

At Quite Flawless Cleaning Services, we are committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services or visit our website.

1. Information We Collect

We collect various types of information to provide and improve our cleaning services to you. This may include:

• Personal Identification Information: Such as your name, email address, phone number, and physical address when you request a quote, book a service, or contact us.
• Service Details: Information related to your cleaning preferences, property size, and specific instructions you provide for your residential or commercial cleaning service.
• Payment Information: While we do not directly store credit card details, securely processed payment information is handled by third-party payment processors. We may collect billing addresses and transaction details.
• Communication Data: Records of your communications with us, including emails, phone calls, and messages through our online platform.
• Technical Data: Information about your device and how you interact with our online platform, including IP address, browser type, operating system, referral sources, and pages viewed. This is collected through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used for various purposes to deliver our services effectively and improve your experience:

• To Provide and Manage Services: Including scheduling, performing, and managing your cleaning appointments (routine house cleaning, deep cleaning, move-in/move-out cleaning, office and vacation rental cleaning, post-construction tidying).
• To Process Payments: For services rendered.
• To Communicate with You: Responding to inquiries, sending service confirmations, updates, and important notices.
• To Improve Our Services: Analyzing usage data to enhance our service offerings, website functionality, and client satisfaction.
• For Marketing and Promotional Purposes: With your consent, we may send you information about new services, special offers, or other updates we think may be of interest to you.
• For Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, scheduling software, website hosting). These partners are obligated to protect your data.
• Legal Requirements: If required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.

5. Your Data Protection Rights (GDPR and CCPA)

Depending on your location, you may have specific rights regarding your personal data. These may include:

• The Right to Access: Request copies of your personal data.
• The Right to Rectification: Request correction of inaccurate information.
• The Right to Erasure: Request that we erase your personal data under certain conditions.
• The Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: Object to our processing of your personal data under certain conditions.
• The Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Links to Other Websites

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: